We may be able to help you with the dropside hardware. In order to determine the type of correct hardware required for your crib, we will need to ask a few specific questions. If possible, please call us when you are with the crib for direct assistance at 800.205.9642 or 800.772.1041. Unfortunately, we do not carry conversion rails at this time. Many cribs do convert to full size beds by using a standard metal bed frame (often called a Hollywood bed frame) and using the non moving side of the crib as a headboard. However, we do not have information specific to your crib to be able to say for sure. Sep 20, 2009.
I 100% agree that Pottery Barn Kids is terrible. Williams Sonoma (parent company) used to have top notch customer service and now it seems to be among the worst.
We had the exact same experience and got stonewalled by PBK. Solution - Call the manufacturer. In the case of our crib (a 6 year old Dana model), it is made by Simmons Juvenile. It should say on your crib exactly who the manufacturer is and should also have the model number. Look for the stickers towards the bottom on the inside. Their website is.
They answered the phone immediately, and could not have been more helpful. Charged me $14 for parts that I needed. I don't know that I will ever buy a product from PB again, but I certainly would from Simmons. Jul 15, 2008.
Pottery Barn Kids Grand Phone Manual
It's time to speak out for your right to repair We have a chance to guarantee our right to repair electronic equipment—like smartphones, computers, and even farm equipment. This is a once-in-a-generation chance to protect local repair jobs—the corner mom-and-pop repair shops that keep getting squeezed out by manufacturers.
Pottery Barn Teen
Join the cause and tell your state representative to support Right to Repair. Tell them you believe repair should be fair, affordable, and accessible. Stand up for your right to repair!
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